Refund Policy

Thank you for shopping at ArslanAcademy.com. We value your trust and strive to provide high-quality educational content and resources. This Refund Policy explains the circumstances under which refunds may or may not be granted.

  • All products sold on ArslanAcademy.com are digital in nature (e.g., eBooks, online courses, templates, study materials, and other downloadable content).
  • Due to the nature of digital products, all sales are final. Once your order has been confirmed and the product delivered or made accessible, we do not issue refunds.
  • Refunds may only be considered in the following limited circumstances:

    Duplicate Purchase – If you accidentally purchase the same product more than once, please contact us. We will verify and process a refund for the duplicate transaction.

    Technical Issues on Our Side – If you are unable to access or download the purchased product due to a technical error on our system that cannot be resolved, we will issue a full refund.

    Unauthorized Transactions – If you believe your payment was made without your authorization, please notify us immediately. We will investigate the matter and issue a refund where appropriate.

  • Refunds will not be provided under the following conditions:

    Change of mind after purchase.

    Lack of usage or failure to access the product due to customer-related technical issues (e.g., outdated devices, poor internet connection).

    Misunderstanding of the product description before purchase. We encourage customers to read all details carefully before placing an order.

Contact us for any issues:

We are committed to helping you with any issues related to access, downloads, or product usability. If you encounter a problem, please contact our support team first. In most cases, technical issues can be resolved without requiring a refund. If you have any questions about our Returns and Refunds Policy, please contact us at: info@arslanacademy.com